Cómo la IA está transformando los pagos en el sector minoerista
Cada transacción cuenta una historia. Tras cada compra hay un rastro de datos que, con las herramientas adecuadas, pueden predecir lo que van a querer los clientes.
Los minoristas que utilizan la IA y la analítica predictiva ya están convirtiendo esos datos en acciones, potenciando pagos más rápidos y experiencias más personalizadas que generan conversiones.
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Cómo influyen los pagos en la experiencia del cliente minorista
Buenos productos a buen precio: esto es fundamental en el sector minorista, pero la experiencia se ha convertido en un diferenciador muy importante.
Los compradores quieren procesos fluidos entre todos los canales, y ahí, los pagos tienen un papel fundamental. Más que una transacción, los pagos sirven para reducir fricciones, generar confianza y convertir la intención en fidelidad.
Y con las expectativas de los clientes en constante cambio debido a la presión económica y la demanda creciente de comodidad y personalización, el sector minorista también está cambiando.
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When Finance Can’t Keep Up: The Hidden
Cost of Growth in Dental Groups
Why finance maturity now drives profitability, valuation,
and scale
What works in a single dental practice rarely holds up at
scale.
Finance teams must support faster decisions,
standardized controls, and higher governance
expectations.
Explore how growing dental groups:
spreadsheet-based finance
location, provider, and payer
reporting
and valuation
Gain an executive-level perspective on how finance
maturity affects profitability, valuation, and long-term
competitiveness for dental groups.
Please fill out the form below to
access the content:
From Practice to Platform: Modernizing
Finance for Growing Dental Groups
Profitable growth at dental groups starts with financial
maturity
At this stage of growth, dental finance becomes the
difference between value creation and added risk.
This whitepaper gives dental finance leaders clarity on
what changes as you scale, and where teams get stuck.
Explore how dental groups can:
controls and reporting
and payer
precision
slowing growth
Get clear guidance on how dental finance teams can
support profitability, valuation, and long-term scalability.
Please fill out the form below to
access the content:
Build Trust in the New Agentic Economy
As AI agents become engrained in your enterprise,
only modern identity can see and secure them.
In this guide, you’ll learn how to:
scoped, auditable access, not risky credential
workarounds.
delegation, just-in-time access, and human-in-the-
loop governance.
commerce, automation, and AI-powered services.
Please fill out the form below to access the content:
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2025 Gartner Magic Quadrant
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2025 KuppingerCole Leadership Compass: Access Management
Discover why Ping Identity was named a Leader in KuppingerCole’s 2025 Access Management report, with top marks for orchestration, security. and flexibility
2025 Gartner Critical Capabilities
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Stop New Account Fraud in Its Tracks
Today’s fraudsters are using stolen data, AI, bots and
more to flood businesses with fake accounts. This guide
will show you
create fake accounts.
verification and bot detection—to stop fraud early.
your customers.
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4246 – 2025 Gartner Magic Quadrant
For the ninth year in a row, Ping Identity has been named a Leader. Read the report to learn why.
4259 – 2025 Gartner Critical Capabilities
Ping Identity ranks #1 in 3 of 5 use
cases in the 2025 Gartner® Critical
Capabilities for Access Management.
Read the report to learn why.
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Discover why Ping Identity was named a
Leader in KuppingerCole’s 2025 Access
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AI Use-Case Assessment for Customer Service
Discover the top 20 AI use cases transforming customer service — and get a strategic framework to identify, evaluate and prioritise AI opportunities.
Artificial intelligence (AI) is transforming customer service and support at every level — from frontline agent interactions to back-office automation. The “AI Use-Case Assessment for Customer Service” report from Gartner covers 20 high-impact AI use cases, showcasing where AI can create measurable value through cost reduction, service quality enhancement and new revenue opportunities. The report also explores where implementation challenges and readiness gaps exist.
Download the report to get insights on:
Gartner, AI Use-Case Assessment for Customer Service, Uma Challa, Bern Elliot, 31 January 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
Please complete the form to access/download the content
Select the Most Fitting Approach to Enable Conversational AI
Explore the Gartner framework for successful implementation and choosing your best-fit vendor.
Conversational artificial intelligence (CAI) is transforming how organisations connect with customers and empower agents — enabling more accurate routing, real-time agent assistance and advanced analytics that uncover customer trends and drive continuous improvement.
This Gartner report helps enterprise application leaders navigate the expanding landscape of AI solutions and use cases to identify the best conversational AI approach for meeting both immediate operational needs and long-term strategic goals.
Download the report to get insights on:
Gartner, Select the Most Fitting Approach to Enable Conversational AI, Gabriele Rigon, Bern Elliot, Justin Tung, Manoj Bhatia, 19 September 2025
Gartner is a trademark of Gartner, Inc. and/or its affiliates.
Please complete the form to access/download the content
The Forrester Wave™: Contact Centre As A Service Platforms, Q2 2025
Genesys recognised as a Leader — and cited for its ability to deliver a modern, highly scalable platform with advanced AI capabilities
With rising pressure to prove ROI, businesses are prioritising artificial intelligence (AI) strategies that drive immediate, measurable results. In a 2024 Genesys study, more than 50% of customer experience (CX) leaders surveyed believe that adopting AI will improve customer loyalty and boost financial outcomes in the next five years.
The right AI solution can transform how businesses interact with customers, streamline processes and deliver more personalised, seamless customer journeys.
The 2025 Forrester Wave™ for Contact Centre as a Service is a valuable resource for organisations looking for ways to leverage AI and align technology with their long-term CX strategy. It evaluates 10 providers based on key criteria — including AI architecture — helping businesses identify the platforms best suited for their needs.
Genesys was recognised by Forrester as a Leader and cited for delivering advanced AI capabilities, powerful tools for agents and an architecture that can improve contact centre performance.
Access the report now and get the insights you need to shape your AI strategy and deliver impactful customer experiences. You’ll also unlock:
The Forrester Wave™ is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave™ are trademarks of Forrester Research, Inc. The Forrester Wave™ is a graphical representation of Forrester’s call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave™. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.
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Le guide essentiel de l’UEBA
Les cyberattaques les plus sophistiquées peuvent être très difficiles à
détecter, en particulier lorsqu’elles proviennent de l’intérieur. Si les règles
de corrélation rédigées par des humains parviennent effectivement à
repérer certains comportements malveillants, elles ne suffisent pas à
identifier 100 % des menaces dans un environnement.
La clé : une solution d’analyse du comportement des utilisateurs et des
entités (UEBA). Cette technologie de sécurité aide les entreprises à
localiser les menaces connues, inconnues et invisibles grâce à des
références comportementales multidimensionnelles, à l’analyse des
groupes de pairs dynamiques et au machine learning non supervisé.
Téléchargez le Guide essentiel de l’UEBA pour découvrir comment une
solution UEBA peut aider votre équipe de sécurité à :
évaluer rapidement les risques et agir en conséquence,
aux incidents pour accroître l’efficacité du SOC.
Veuillez remplir le formulaire pour
télécharger :