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  • New Trends in AI use Among Retail Professionals

    New Trends in AI use Among Retail Professionals

    A global survey Of desk workers, managers, and executives reveals how retail professionals are using AI.

    As the AI era evolves, how do retail professionals feel about how AI is changing the way work is done? What percentage of retail professionals are using AI and automation tools today, and how are those tools affecting workplace productivity?

    In its latest survey of nearly 800 retail desk workers around the globe, Slack’s Workforce Lab answers these questions and quantifies new trends in AI use among retail professionals.

    Download to learn:

    • AI usage rates among retail professionals
    • Top use cases for AI among retail professionals
    • How retail professionals feel about AI tools

    Download Now!

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  • How 8 retailers are providing a better fit for the employee and customer experience with Slack

    How 8 retailers are providing a better fit for the employee and customer experience with Slack

    Seamless omni-channel shopping for customers, lower operational costs for you

    In today’s economic landscape, retailers need to lower costs while also providing top-notch customer and employee experiences. With Slack as their productivity platform, it’s not as hard as it sounds.

    Retailers like Target and Sephora use Slack to connect headquarters to the frontline and simplify processes—helping them amplify operational agility. In this e-book, learn how 8 major retailers use Slack to:

    • Communicate efficiently across timezones
    • Speed up marketing campaigns
    • Get products to market faster

    Download Now!

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  • 6 Ways Retailers Operate with Greater Agility with Slack

    6 Ways Retailers Operate with Greater Agility with Slack

    Learn how to unify your departments, technology,

    and business to surpass shopper expectations.

    Want to build brand loyalty in a highly competitive market? It’s not just the price of your products that matters to shoppers — it’s also the experience. From online checkout to in-store returns to personalized email promotions, each department plays a critical role in supporting a great experience across every channel. How can retailers support every line of the business to work more collaboratively and efficiently?

    That’s where Slack can help. The world’s leading retailers are using our operating system for work to automate important work, boost institutional knowledge, and engage every employee no matter their location — leading to faster operations and happier shoppers. In this e-book, you’ll learn:

    • How to empower each department to transform processes with automation and AI
    • How Slack helps you get more out of your Salesforce 360 investment and other existing technology tools
    • why some of the biggest names in retail, including Hanes and Wayfair, use Slack to drive growth

    Download Now!

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  • Why Cutting-Edge Companies Use Slack

    Why Cutting-Edge Companies Use Slack

    Slack has become an indispensable work platform for forward-thinking companies like Square, OpenAI, Northwestern Mutual and more. Whether it’s saving time by automating entire workflows or aligning faster through channels and huddles, each of these companies uses Slack to improve processes, drive productivity and boost ROI.

    Download this e-book to learn how Slack’s AI-powered platform for work helped:

    – RBC Wealth Management streamline operations for millions of clients

    – TomTom resolve engineering issues twice as fast

    – OpenAI revolutionize org-wide collaboration

    Download Now!

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    © Copyright 2021 Salesforce.com, inc. All rights reserved.

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  • Enabling next-generation hotel guest and employee experiences

    Enabling next-generation hotel guest and employee experiences

    Delivering a memorable, seamless guest experience is every hotelier’s top goal. But it’s also essential that the processes and resources hotels leverage to deliver that experience lead to operational efficiency and smart cost management.

    Not surprisingly, achieving this balance comes down to people and relationships—supported by the right enabling technology. The majority of 150 hospitality executives responding to a recent survey by studioID see communication and collaboration as the building blocks for customer and employee satisfaction, which respondents note go hand-in-hand.

    With guest expectations only increasing, hoteliers need new ways to work together. And they’re turning to advanced communications tools and artificial intelligence to make it happen.

    Read the ebook to see how they’re leveraging these tools to enable next-generation guest and employee experiences.

    Download Now!

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    © Copyright 2021 Salesforce.com, inc. All rights reserved.

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  • 10 Ways to Replace Ineffective Meetings with Slack

    10 Ways to Replace Ineffective Meetings with Slack

    Wasted time. Decreased productivity. Frustration. These are all telltale signs of inefficient meetings, which can easily dictate schedules and sap resources. In fact, according to our 2023 State of Work Report, desk workers said 43% of meetings could be eliminated with no real adverse consequences. What’s more, 70% believe fewer meetings could significantly boost their productivity.

    So how do you give your team time back to focus on higher-impact work? In this guide, you’ll learn 10 ways to replace inefficient meetings with flexible features in Slack by:

    – Centralizing key information

    – Automating routine processes

    – Connecting you to the people and data you need to do your job

    Those who have already tapped into Slack to enjoy this more flexible way of working have seen 47% more productive teams, * a 36% increase in deal win rates, and 32% faster incident resolution times.**

    Don’t let meetings define your day. Discover how Slack can transform your team’s schedule for the better.

    *Slack Customer Tracking Survey FY2024 Q4

    **FY24 Salesforce Customer Success Metrics

    Download Now!

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    © Copyright 2021 Salesforce.com, inc. All rights reserved.

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