ABOUT THIS WEBINAR

AI agents are everywhere real operational impact in Healthcare, Life Sciences, and

Insurance is not.

Health plan providers, life sciences firms, and insurers are flooded with promises of

autonomous AI, yet most still route prior authorizations, enrollments, eligibility checks, and customer claims through inefficient manual, disconnected workflows - creating compliance and patient risks instead of real ROI.

Imagine if you could process requests 60% faster while also boosting accuracy and

decreasing operational costs by 40%. In this on-demand session, learn how payers,

providers, life sciences organizations, and insurers are moving beyond isolated AI pilots to governed, explainable, auditable AI agents running inside prior authorization, claims, and patient-support workflows that scale.

Watch now to see practical deployment of agentic AI agents you can trust in highly regulated environments, without ripping out the AI investments you already have.

WHAT YOU’LL TAKE AWAY

• How to move from disconnected AI pilots to trusted, enterprise-scale agentic

operations across prior authorization, claims, and patient-support workflows.

• Why a governance-first approach, human-in-the-loop, audit trails, and built-in

explainability is essential for predictable outcomes in regulated healthcare, life

sciences, and insurance environments.

• A practical blueprint for deploying agentic workflows on Pega, including pre-built

accelerators for Prior Authorization, Claims, and Patient/Provider Support Agents

optimizing existing AI investments.

• Proven strategies to scale AI agents within mission critical workflows with confidence and control while delivering reliable audit compliant results and measurable ROI.

WHERE AGENTIC AI DELIVERS TODAY

• Healthcare & Health Insurance: accelerate specialty medication prior authorizations, elective-procedure pre-certification, and DME validation, keeping pace with decision mandates.
• Life Sciences: automate hub enrollment, copay verification, IRB protocol checks, and REMS registration, addressing the recruitment and authorization delays affecting roughly 80% of trials today.
• Insurance: orchestrate FNOL triage, auto/property claims adjustment, and fraud detection end to end, pushing straight-through processing from under 10% toward 70-90%